Support Portal

Introduction to eymanage 2

• Introduction to eyMan
• Logging into eyMan

eymanage Access Levels 10

• Introduction to eyMan Access Levels
• My Profile, Multiple Nursery Access and Global Settings
• System Settings
• Dashboard
• Enquiries and Occupancy Charts

View all 10

Global Settings 11

• Global Settings Access
• Activities and Pay Types
• Products and Services
• Document Types
• Event Types

View all 11

System Settings 17

• Accessing System Settings
• Company/Nursery Chain
• Branch/Nursery Settings
• Rooms/Groups
• Manage Users

View all 17

Dashboard 2

• Home Page
• Dashboard

GoCardless 6

• Connecting your GoCardless Account
• GoCardless Information for Parents
• Sending Direct Debit Authorisation to Parents
• Collecting GoCardless Payments on eyMan
• GoCardless Direct Debit Collection Process and Timings

View all 6

Enquiries 3

• Enquiries
• Embedding the enquiries link into your website
• Enquiries API for Developers

Occupancy Charts 4

• Occupancy Charts
• Daily Occupancy Chart
• Average Occupancy Charts (Average Occupancy % and Average FTE)
• Availability Chart

Children 10

• Children's Menu Functionalities
• Adding a Child
• Child Scheduling
• Tags
• Funding

View all 10

Staff 10

• Staff Page Functionalities
• Adding a Member of Staff
• Staff Scheduling
• Documents
• Events

View all 10

Staff Scheduling/Ratio Management 1

• Staff Scheduling/Ratio Management

Invoices 7

• Invoice Page Functionalities
• Generating Invoices
• Regenerating Invoices
• Sending Invoice Emails
• Locking and Unlocking Invoices

View all 7

Payments 4

• Payment Page Functionalities
• Adding a Payment
• Allocating a Payment
• Creating a Credit Note

Messages 3

• Message Page Functionalities
• Creating a Message
• Sending a Debtors' Letter

Calendar 1

• Calendar

Reporting 4

• Custom Reports
• Standard Reports - Operational (Children)
• Standard Reports - HR (Staff)
• Standard Reports - Financial