Once a parent has authorised the direct debit mandate, you can start collecting payments for invoices. This can be done either from the Invoices section on the child's profile or the Invoices section on the main menu in bulk.
1. From the Child's Profile - Invoices Section
The name of the parent with authorised mandate and a 'Collect Now' button will show against each invoice. You can click on the 'Collect Now' button to start collecting the payment for each invoice.
The amount to be collected can be edited to any amount lower than the amount pending on the invoice (for cases where you would like to enter voucher payments for the balance amount). Click 'Continue' to trigger the payment collection through GoCardless.
The system will change the status of the payment to 'Pending Submission' and keep updating the status in real time (Submitted/Processed/Paid Out) from GoCardless.
2. From Invoices Menu
The name of the parent with authorised mandate and a 'Collect Now' button will show against each invoice. You can click on the 'Collect Now' button to start collecting the payment for each invoice. You can also multi-select the invoices and then click the 'Collect All Now' button to collect payments for multiple invoices in bulk. Please note that total amount pending on each invoice will be collected in this case.
