Whenever a staff member is added or removed, changes publishing and/or review rights, resets their PIN or is assigned to a new room, a refresh should be carried out on ALL tablets. This refresh is carried out by "dragging" the screen down from the staff login page until a green whirling circle appears.
Whenever children are added or removed, assigned to a new room or change key worker, a refresh should be carried out on ALL tablets. This refresh is carried out by "dragging" the screen down from the children's page until a green whirling circle appears.
If both staff and children's details are updated, a refresh should be carried out on ALL tablets from BOTH pages.
If for any reason you are still having issues please don't hesitate to contact support on 03300882008 or via email to support@eylog.co.uk