A manager can create a staff absence/holiday by going to the Staff page and clicking on the staff member’s profile. To add an absence/holiday, go to the Staff Scheduling section to open the staff member’s schedule. Click in the ‘All day’ box of the day the absence/holiday is to be added on. This will open a ‘Create – Absence’ form in which the manager can enter details about the staff member’s holiday.

  1. The type of absence/holiday can be selected from this drop-down menu, either Holiday, Late Start, Early Finish, Sickness, Dependent Leave or Compassionate Leave.
  2. The date of the request will be auto-filled to the current date. This date cannot be changed.
  3. The start date of the absence/holiday can be entered here. This will be auto-filled with the date the user clicked on to create the absence/holiday but can be changed by clicking in the field and selecting the required date from the calendar that appears.
  4. The finish date of the absence/holiday can be entered here. This will be auto-filled with the date the user clicked on to create the absence/holiday but can be changed by clicking in the field and selecting the required date from the calendar that appears.
  5. A reason for the holiday can be selected from this drop-down menu – either Annual Holiday, Medical or Other.
  6. Any notes or a description of the absence/holiday can be entered in this field.
  7. The staff member’s total holiday entitlement in hours per year is displayed here. For more information on holiday entitlement, please refer to the Staff -> Contract/Entitlement documentation on the Support Portal.
  8. The holiday hours that will be used in the absence/holiday the manager is currently creating is displayed here. This will default to the number of hours the staff member is contracted to work in a day but can be changed manually.
  9. The total number of holiday hours the staff member has used in the current contract year is displayed in this field.
  10. The total number of holiday hours the staff member has remaining in the current contract year is displayed in this field.
  11. This tick box is used to indicate if this absence/holiday will be unpaid.
  12. The manager can add any notes relating to accepting/declining the absence/holiday in this field.


Upon clicking ‘Save’ the absence/holiday will be added to the staff member’s schedule.

The absence/holiday will also be added to the branch calendar. To view staff absences on the branch calendar, go to the Calendar page and tick the ‘Show Staff Absence’ box.