Intermittently, accidents and incidents will happen at your child’s nursery and practitioners must record the details on an accident/incident sheet. You can view these sheets via your web parent portal or from the eyLog Parent app at any time.


Notification

If you have registered your email address with the nursery and activated your parent account, then you will receive an email notification to your registered email address when an accident/incident sheet is published for your child. Clicking on the link provided in the email will take you to the web login screen for your child’s setting.

If you are using our eyLog Parent app on your mobile device and have turned on notifications, then you will also receive a notification via the application and can view this under the notifications section. Clicking on the notification will display the relevant accident/incident sheet.


From your Web Parent Portal

Once you are logged in, click on your child’s photo.


This will open up your child’s learning journey. From here, click on the ‘Accident/Incident Sheets’ tab.



Here you will see a list of any accident/incident sheets that have been submitted to you by the nursery. Where the status is ‘Pending parent review’ the report is awaiting your review.



To open the accident/incident sheet, click on your child’s name in the list. The practitioners will have filled in the details of the accident/incident in the different sections for you to read through. Once you have read the report, complete the accident/incident sheet by acknowledging that you have read the report and pressing the ‘Submit’ button.


The report will then be submitted back to the nursery and will show in your accident/incident sheets list as completed for you to view again at any time.


From the eyLog Parent App

In the parent app, tap on the menu icon in the top right-hand corner and select ‘Accidents/Incidents Sheet’. Any accident/incident sheets you need to review are marked as ‘Pending Parent’. From the list, tap on the accident/incident sheet you wish to view.



Once you have read the report, complete the accident/incident sheet by acknowledging that you have read the report and pressing the ‘Submit’ button. The report will then be submitted back to the nursery and will show in your accident/incident sheets list as completed for you to view again at any time.